Find lost photos & videos

Of import: If your Google Photos account is inactive for 2 years or y'all're over your storage limit, it may impact your content. Learn how your Google storage works.

Pace one: Cheque your account

Some photos can seem to disappear because y'all're on a dissimilar account.

  1. On your figurer, open photos.google.com.
  2. Sign in to your Google Account.
  3. At the pinnacle correct, click the contour picture.
  4. Cheque that you're signed in to the business relationship that yous backed up photos to.

Step two: Search for lost photos

If you suddenly lose your photos, they might have a different date. If yous download or scan a photo from a device with dissimilar appointment and time settings, the timestamp may be incorrect. Learn how to alter timestamps on photos.

  1. On your estimator, open up "Recently Added" in Google Photos.
  2. If it'south not there, search for the photograph and apply the right dates or keywords. At the top, select Search and blazon what you want to discover, like "dogs," "New York City," or if y'all tag your photos, someone's proper noun.
  3. If your search comes up empty, try other keywords or search again in 3–5 days. It tin take time for photos to exist searchable.

Footstep three: Check if your photo is deleted

  • If your photograph is still in trash, y'all may be able to get it back. Learn how to restore a deleted photo.
  • If your photo is in trash for over threescore days, the photograph may exist permanently deleted.
  • If you lot apply another photograph app or gallery, and delete photos there, you might delete your photo before Google Photos can dorsum up your photo.

Attempt other ways to observe your photos

Bank check if back up is on

  1. On your device, brand sure yous're signed in to the right account.
  2. At the top, you tin can find your fill-in status.

If backup is on

  • Your photograph might nevertheless be in the process of backing upwardly. If you receive "Waiting to dorsum up" or a number on your telephone, some photos aren't backed up however.
  • Make sure Google Photos can support the file sizes of your photos or videos. Larn more about file sizes.

If backup is off

Important: Earlier you delete photos from your device, brand certain you let Google Photos back up your photos first. Acquire how to plow on backup.

If you lot delete a photograph from your device, you may not exist able to recover it. Google Photos doesn't back up photos right abroad.

Find photos from apps similar Facebook or Instagram

If y'all tin can't discover a photo in Google Photos, it might exist in your device folders. You tin but find your device folders on your telephone.

  1. On your device, open up the Google Photos app Photos.
  2. At the bottom, tap Libraryand thenAlbums.
  3. Nether "Photos on device," bank check your device folders.

If you lot support device folders, you can find photos from other apps on photos.google.com. Learn how to dorsum upward your device folders.

Notice an archived photo

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